Wetin e fit do
The same system, four Tuesday wey no resemble at all
CRM no dey sweet pass the day e change. So instead of anoda list of features, na wetin iKonekt dey do to one ordinary work week be dis — arrange am by the kind business wey get am.
Sales teams
Plenty people, one pipeline, and Monday meeting wey the question na wetin happen to one lead — no be whether anybody see am. Ownership go make silence show.
Service businesses
When the product na person wey go show at agreed time, the booking na the deal. Slot, reminder, payment and invoice for one record — and the dog sef dem note am.
Groups and plenty brands
Two companies, five companies, one install. Na boundary wey the database dey keep, so nobody go need promise say dem go remember am.
You don already dey inside the family
If you dey use dash-b, castomo or clickSomo, the sign-in na the same one — and the customer no go come be eight different customer records wey get the same surname.
Wey common to all four
Six things wey no go be anybody work again
No matter how your business be, na dis chores dem go quietly disappear — no be because robot carry dem, but because the arrangement no dey produce dem again.
Checking four inbox
E get one. Na the same one for everybody. The other seven doors still dey; dem just all dey open enter am.
Deciding whose lead e be
Dem go decide am as e land, by rule wey your team write once. Re-assigning still dey possible and e dey on record.
Asking colleague wetin dem promise
The thread hold am, including the phone call, including the note about the dog. Handover no go come be interview again.
Typing the address again
Wons, by di kustoma, at di biginin. Kwot, bukin, pement and invoys all rid di sem rekod.
Arguing about marketing
Every arrival carry e source, reach the individual flyer. The argument go come be arithmetic, wey shorter.
Wondering who fit see wetin
Sellers go see dem own company customers. Private notes no go ever reach customer-facing reply. Both na enforce, no be agree.
And one thing wey come be somebody work
Fair warning: when nothing dey lost again, the numbers go come honest. Team wey dey use close eleven deals a month from "about thirty enquiries, I think" go come discover say na forty-one enquiries, and the conversation go change — usually for better, sometimes e no sweet, but always more useful pass before.
Every company wey we don watch pass through dis get the same first week. The reaction no be "look at all these leads". Na small quiet "…how long don dis one dey happen?"
Then week two come, wey be our favourite. Na then somebody go work out which channel dey really produce the work, tell everybody, and e go completely wrong for about four days until the source data settle. Na rite of passage. Make e happen.
Pick the shape wey resemble you.
Four pages, each one na for different work week. None of dem pass one coffee.