Phakathi komndeni we-castomo
Lapho ikhasimende liphela ukuba yikhasimende lesishiyagalombili
Uma ususebenzisa i-dash-b, i-castomo, i-clickSomo noma i-FABLS, uke wahlangana nenkinga yokuqhathanisa yesimanje: konke kuxhumana nakho konke, futhi umuntu ofanayo uphela ekhona izikhathi ezisishiyagalombili, ebhalwe ngokwehluka kancane, ezindaweni ezisishiyagalombili ezizola ngazozona ukuthi zinamandla.
Isixazululo esivamile yisebenzi sokuhlanganisa, okuyimishini enobunjalo bayo bonke bokwenza amaqiniso amabili avumelane. Iyasebenza kuze kube yilapho olunye uhlengahlengwa ngesikhathi sokusebenza, lapho khona ube nengqiniso yesithathu ne-thikethi yesizo.
I-iKonekt ayixhumaniswanga nomndeni. Iphakathi kwawo. Ukungena okufanayo, i-akhawunti efanayo, indawo efanayo engaphansi — ngakho irekhodi lekhasimende alidinga ukulungiswa phakathi kwemikhiqizo, ngoba kukhona elilodwa.
I-castomAPI engaphansi
Isendlalelo sephulatifomu emikhiqizo yonke yomndeni isebenza kuso: i-akhawunti eyodwa, i-wallet eyodwa, uhlelo olulodwa lwezinsizakalo zokufakazela, zokukhokha, zezinkokhelo kanye nezokubhuka. Yisona isizathu sokuthi izixhumanisi zimfushane kunokuba ziyimisebenzi emikhulu.
I-clickSomo, ngezindlela zombili
Ukusebenza kwezomlayezo kuhlala lapho kulungile khona — ku-clickSomo. Okuhamba yingxoxo nomphumela, ngakho uchungechunge lwazi ngesikhathi umuntu thatha phezulu, futhi umdayisi angabona okushiwo uchungechunge.
I-FABLS, idlulisa phezulu
Ibhulogi kanye nezokuxhumana zikhiqiza abafundi; abafundi bakhiqiza imibuzo; imibuzo ifika lapha ngesihloko esikhiqize yona kubhalwe njengomthombo. Ijubane liyavalwa ngaphandle kweshidi le-ephephandaba phakathi.
Amafomu e-castomUI
Amasayithi namakhasi okwehla akhiwe yi-castomUI aphethe amafomu afika lapha ngqo — hhayi nge-imeyili, hhayi nge-webhook oyigcina wena. Ikhasi nebhokisi lokufika kwakhiwa umndeni ofanayo.
I-dash-b, ibheka
Amadeshibhodi afunda kwi-akhawunti efanayo, ngakho inombolo odongeni nenombolo ku-CRM ayikwazi ukungavumelani — into engaphelelwa yimisebenzi engajwayelekile.
I-castomo, indlu
I-akhawunti oseuyenayo. Uma ungene kunoma yini emndenini, ungene kulena — ayikho ukubhalisa kwesibili futhi ayikho iphasiwedi yesibili ongayilahleka.
Okusho ngempela “ukusebenza ngezindlela zombili”
Igama elithi 'okubili' liyasetshenziswa kakhulu, ngakho-ke nansi inguqulo eqondile. Isixhumanisi esikule mpande asilona ukuthunyelwa kwasebusuku. Uma i-clickSomo ithumela uchungechunge futhi ikhasimende liphendula, impendulo ithi kumugqa we-iKonekt, futhi i-clickSomo iyazi ukuthi mayimele ukuthumela — ngoba umuntu manje ukhuluma. Uma umthengisi uvala umsebenzi lapha, imikhiqizo enentshisekayo iyaziswa, kanye, ngokulandelana, futhi ingasebenza ngakho.
Ukusebenza akahambi. I-clickSomo iyaqhubeka njengomkhiqizo wemilayezo futhi i-iKonekt iyaqhubeka njengoxoxo. Okwedlula umngcele yisethi encane yamaqiniso owodwa uhlangothi angalona adinga ngempela, ethunyelwa ngokuthembekile okwanele ukuthi nanoma yiluphi uhlangothi lungadingi ukucabanga.
Okubonwayo ekwakheni lokhu: ingxenye enzima yokuqhathanisa ayisoze yaba ukuthumela. Kungukuvumelana ngokuthi into yini — ukuthi ngabe i-"contact" emkhiqizini owodwa yi-"lead" kwesinye futhi yi-"customer" kwesithathu. Ukuba luphawu olulodwa kusho ukuthi impikiswano yenzeka kanye, ngaphakathi, futhi yaba yinkinga yakho.
I-akhawunti elilodwa, nendlela eyodwa yokuphuma kuyo
Ukwabelana nge-akhawunti phakathi kwemikhiqizo kuphakamisa umbuzo olinganayo wokuthi kwenzekani uma umuntu efuna idatha yakhe isuswe. Kule mpande isicelo sokucisha idatha asilona umthetho webhokisi leposi — siyahlakazela emikhiqizini egcina noma yini, futhi ngasinye siphendula ngokwaso. Lokhu kwenza kube nzima kakhulu ukwakha kunefomu, futhi yisona isizathu sokuthi kufanele kushiwo lapha esikhundleni senqubomgomo engayifundi muntu.
Uma usuvele uluphawu lomndeni, usuvele une-akhawunti lapha.
Ukungena ngokufana, ikhasimende elifana, ayikho weekend yokuhambisa futhi ayikho umsebenzi wokuvumelana othula odala inguqulo yesithathu yeqiniso.
“Ngakho-ke kuzodingeka siyihlanganise nanoma yini enye.”
Ayikho into okufanele ihlanganiswe.
I-akhawunti eyodwa kuwo wonke umndeni, irekhodi elilodwa lekhasimende ngaphansi kwalo. Umsebenzi wokuvumelana umshini wonke umsebenzi wawo ukwenza amaqiniso amabili avumelane; lapha kuneqiniso elilodwa esikhundleni salokho.
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